delivery info

Delivery Charges

Zone Fee (RM)
Ara Damansara, Selangor 9.00
Bandar Baru Bangi, Selangor 24.00
Bandar Baru Sungai Buloh, Selangor 18.00
Bandar Kinrara, Selangor 18.00
Bandar Rimbayu, Selangor 18.00
Bandar Saujana Putra, Selangor 18.00
Batu Caves, Selangor 25.00
Bukit Jelutong, Selangor 18.00
Cheras, Selangor 29.00
Cyberjaya 25.00
Denai Alam, Selangor 18.00
Gombak, Selangor 29.00
Kajang, Selangor 29.00
Kelana Jaya, Selangor 10.00
KL CBD 18.00
KL, Ampang 18.00
KL, Bandar Sri Damansara 19.00
KL, Bangsar 16.00
KL, Bukit Damansara 18.00
KL, Bukit Jalil 19.00
KL, Cheras 25.00
KL, Kampung Sungai Penchala 18.00
KL, Kepong 19.00
KL, Keramat 18.00
KL, Mont Kiara 18.00
KL, Pandan Indah 18.00
KL, Sentul 18.00
KL, Setapak 18.00
KL, Setiawangsa 18.00
KL, Sri Petaling 19.00
KL, Sungai Besi 19.00
KL, Taman Melawati 18.00
KL, Taman Tun Dr Ismail 18.00
KL, Wangsa Maju 18.00
Klang, Selangor 29.00
Kota Damansara, Selangor 18.00
Petaling Jaya, Selangor 14.00
Puchong, Selangor 24.00
Putra Heights, Selangor 18.00
Putrajaya 29.00
Saujana Utama, Selangor 30.00
Selayang, Selangor 29.00
Semenyih, Selangor 49.00
Seri Kembangan, Selangor 19.00
Setia Alam, Selangor 29.00
Shah Alam (Seksyen 1 - Seksyen 36), Selangor 15.00
Subang Bestari, Selangor 15.00
Subang Jaya, Selangor 14.00
Sunway Kayangan, Selangor 19.00


Delivery

Please refer the table above for the delivery area covered and we may engage third party service provider to ensure delivery of the order within the time slot selected. Whilst we aim to ensure the service level of such third party service provider, we are not able to warrant their conduct or behaviour and shall not be held responsible for any omissions or misconduct caused by such third party service provider.


Your order will be delivered at the timeslot selected and we endeavor to meet the said delivery time slot however it may be occasionally delayed due to traffic flow, weather conditions, unforeseen incidences or force majeure event, and we shall not be held liable for failure to deliver. If it is in our view that the delivery of your order is likely to be substantially delayed, we will contact you to arrange an alternative delivery timeframe.


You are responsible to be available at the time of delivery and ensure adequate arrangement is made. All risk in the products shall pass to you upon delivery. In any event where we are unable to reach you, we will attempt to contact you at the phone number given and the driver is unable to find a safe location to leave the food and if you are still unreachable, the order shall be deemed delivered and you will be liable for its payment in full as if you had received the order.



Price, Payment and Refund Policy

Caramel is priced at RM 3.00 per piece. Customers who order 30 pieces or more qualify for special pricing at RM 1.90 per piece.


Minimum order for delivery is 30 pieces which totals to RM 57.00.


All prices are in Malaysian Ringgit (MYR). The total price for your order will be reflected at the end of the order form after all necessary details have been filled. We reserve the right to review the prices from time to time. Payment can be made online (via FPX bank transfer, debit or credit card payment) or cash on delivery.


Orders are considered final as soon as they are placed and modification/cancellation is generally not permitted. That said, we do make exceptions on a case-by-case basis and please inform us at least 2 hours in advance. In the event of cancellation, we may credit the cost of such order which can be applied to your next order. We are not liable or responsible for the time of an outside delays in outside payment gateway to charge or refund you or if your bank account/credit card has been used in a fraudulent manner.