delivery info

Delivery Charges

Zone Fee (RM)
Ampang, KL 12.00
Ara Damansara, Selangor 5.00
Bandar Baru Bangi, Selangor 15.00
Bandar Baru Sungai Buloh, Selangor 12.00
Bandar Kinrara, Selangor 12.00
Bandar Rimbayu, Selangor 12.00
Bandar Saujana Putra, Selangor 12.00
Bandar Sri Damansara, KL 12.00
Bangsar, KL 9.00
Batu Caves, Selangor 15.00
Bukit Bandaraya, Shah Alam, Selangor 12.00
Bukit Damansara, KL 10.00
Bukit Jalil, KL 10.00
Bukit Jelutong, Selangor 9.00
Cheras, KL 15.00
Cyberjaya 15.00
Denai Alam, Selangor 12.00
Gombak, Selangor 15.00
Kajang, Selangor 20.00
Kampung Sungai Penchala, KL 9.00
Kelana Jaya, Selangor 9.00
Kepong, KL 15.00
Keramat, KL 12.00
KL CBD 10.00
Klang, Selangor 15.00
Kota Damansara, Selangor 9.00
Mont Kiara, KL 12.00
Pandan Indah, KL 12.00
Petaling Jaya, Selangor 9.00
Puchong, Selangor 12.00
Putra Heights, Selangor 9.00
Putrajaya 15.00
Selayang, Selangor 15.00
Sentul, KL 12.00
Serdang, Selangor 12.00
Seri Kembangan, Selangor 12.00
Setapak, KL 12.00
Setia Alam, Selangor 15.00
Setiawangsa, KL 12.00
Shah Alam, Selangor 9.00
Sri Petaling, KL 10.00
Subang Bestari, Selangor 9.00
Subang Jaya, Selangor 6.00
Sungai Besi, KL 12.00
Sunway Kayangan, Selangor 12.00
Taman Melawati, KL 12.00
Taman Tun Dr Ismail, KL 9.00
Wangsa Maju, KL 12.00


Delivery

Please refer the table above for the delivery area covered and we may engage third party service provider to ensure delivery of the order within the time slot selected. Whilst we aim to ensure the service level of such third party service provider, we are not able to warrant their conduct or behaviour and shall not be held responsible for any omissions or misconduct caused by such third party service provider.


Your order will be delivered at the timeslot selected and we endeavor to meet the said delivery time slot however it may be occasionally delayed due to traffic flow, weather conditions, unforeseen incidences or force majeure event, and we shall not be held liable for failure to deliver. If it is in our view that the delivery of your order is likely to be substantially delayed, we will contact you to arrange an alternative delivery timeframe.


You are responsible to be available at the time of delivery and ensure adequate arrangement is made. All risk in the products shall pass to you upon delivery. In any event where we are unable to reach you, we will attempt to contact you at the phone number given and the driver is unable to find a safe location to leave the food and if you are still unreachable, the order shall be deemed delivered and you will be liable for its payment in full as if you had received the order.



Price, Payment and Refund Policy

Caramel is priced at RM 3.00 per piece. Customers who order 30 pieces or more qualify for special pricing at RM 1.80 per piece.


Minimum order for delivery is 30 pieces which totals to RM 54.00.


All prices are in Malaysian Ringgit (MYR). The total price for your order will be reflected at the end of the order form after all necessary details have been filled. We reserve the right to review the prices from time to time. Payment can be made online (via FPX bank transfer, debit or credit card payment) or cash on delivery.


Orders are considered final as soon as they are placed and modification/cancellation is generally not permitted. That said, we do make exceptions on a case-by-case basis and please inform us at least 2 hours in advance. In the event of cancellation, we may credit the cost of such order which can be applied to your next order. We are not liable or responsible for the time of an outside delays in outside payment gateway to charge or refund you or if your bank account/credit card has been used in a fraudulent manner.